By Tom Vilsack
For the food industry, 2017 was the year of the label. Whether ‘non-GMO’ or ‘no high fructose corn syrup’, ‘no added hormones’ or ‘gluten free,’ consumers are increasingly demanding more information about what’s in their food.
A report last fall by Nielsen found that 39 percent of consumers would switch from the brands they currently buy to others that provide clearer, more accurate product information. Additionally, 73 percent reported feeling positively about brands that share the “why behind the buy” information about their products.
For food manufacturers – including those in the dairy industry – the writing is on the wall, and it couldn’t be clearer. While many are responding with a barrage of new labels to meet that demand, they’re doing so with an eye towards giving their products a leg up over the competition, and their bottom lines a boost as well.
On its face, it makes sense. If consumers say they want transparency, tell them exactly what is in your product. That is simply supplying a certain demand.